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TVs Blow Up, Fridges Fry During Power Outage, Temecula Woman Alleges

Many of the nearly 6,500 Temecula and Murrieta customers affected by a March 8 outage lost more than just their electricity, one resident claims.

One Temecula family has already cobbled together $800 to replace a dishwasher lost during a March 8 widespread power outage and surge that affected nearly 6,500 residents.

“I’m lucky I was home because my dishwasher started smoking and embers starting coming out,” said Olivia Walker, who lives on Providence Road in Harveston. “I heard this ‘pow,’ it was like gunshot.”

The cause of the incident that affected residents in both Temecula and Murrieta is still under investigation, but Southern California Edison has pinpointed the location where it started: at the corner of Murrieta Hot Springs and Winchester roads, according to a company spokeswoman.

A total of 6,493 customers—mainly in an area bordered by Winchester and Murrieta Hot Springs roads—lost power at 4:12 p.m., and all power was restored by 4:43 p.m., according to Vanessa McGrady, a spokeswoman for SCE.

SCE initially reported it was due to a car backing over a wire used to secure power poles to the ground; however, McGrady said Wednesday the company now believes it may have been related to work that was recently performed at that particular location by a contractor.

“We are still investigating that,” McGrady said.

Whatever may have caused it, residents such as Walker are still seeking answers.

“Everyone is wondering what happened because it was nothing like a normal outage,” Walker said. “This was so widespread, and so random.”

The Riverside County Fire Department responded to the affected area when it received numerous reports of smoke alarms activated. There were no serious reports of fire or injuries, a county fire spokeswoman said.

That evening, several residents paid to have their thermostats replaced, according to Walker, who said she paid to have an electrician come check her family home.

Many are still in disbelief of the damage wreaked by the strange event.

“Just about everybody I’ve talked to in Harveston has lost an appliance of some sort,” Walker said. “TVs have blown up, I’ve heard of one family whose carpet caught fire.”

One family lost all their appliances except their oven, she said.

“People are living out of ice chests because they lost their refrigerators.”

Many have started the task of seeking compensation for damages incurred, including Walker.

McGrady could not say how many of those affected have filed claims with SCE, but advised them to file claims with their homeowner’s insurance and/or with SCE. Customers can visit SCE.com/claims for information regarding the process, she said.

“People should hear back within a couple of weeks that their claim has been acknowledged,” McGrady said.

Walker maintains she is among those pushing for culpability in the situation.

“How is it our responsibility when the outage happened outside our homes?”

GK Halverson March 14, 2013 at 12:38 pm
Any time there is an outage SCE should take responsibility for it. They charge enough for power so face their actions. Plus don't pass the buck onto the homeowners insurance they should take care these people's refrigerators and other appliances within 48 hours
djschristensen3 March 14, 2013 at 12:59 pm
If SCE isn't going to own up, guess I better call my insurance and add coverage for this type of event.
Jessica Large March 14, 2013 at 02:02 pm
We are a local electrical contractor and have received dozens of calls regarding this. It is very unfortunate, and hope that SCE will help their customers to re-coop some of their losses. It appears to most likely have been a power surge. You can protect your home and all your tv's, computers & appliances by installing a whole house surge protector (power strips do not always works to safeguard). We install these for a total cost of $399. It is also likely that your home owners insurance premiums can be reduced by having a surge protector installed. Give us a call at 951.965.1014 if you have any questions.
CC March 14, 2013 at 03:14 pm
They have insurance out there that cover appliances, pools and electrical for around $400-500 a year which they will break down into payments over the year the deductibles range from $55-75 a occurrence. When i had my home it came in handy. when my dryer and fridge broke. We used AHS. at leat you can pay a smaller expense and get it fixed or replaced and have it reimbursed later. Not many people have $300 plus lying around to buy new stuff.
george March 14, 2013 at 03:42 pm
Alternating current always is looking for the lest Resistance to the path to ground. Electricity is a electrical magnetic force. just like how our earth has a positive and negative ( North and South poles) so does our power. Though lets call our hot legs + and the earth the negative . We receive to separate hot conductors with different magnetic waves (SINE WAVES) and A NEUTRAL CONDUCTOR. Path to ground to complete the circuit . the neutral is in between the two hots in a transformers coil . This is called a parallel circuit. if for any reason you lose the NEUTRAL , Electricity still needs to find a path to ground. It creates a Series Circuit then and makes your NATURAL A hot leg. completing its path to ground.
notice anything you have that is 240 volt is unaffected. ALSO I HAVE MUD THAT COMES OUT OF MY SERVICE CONDUIT IN MY HOUSE ,So cal edison does not want to admit anything about all the damages arising out of there triton sub station . I have been displaced out of my home due to it being unsafe to live in. The city doesn't care or any other Utility company in temecula.. I have pent close to $40,000 on engineering reports and etc tied to my house. I can not even live in it now. by the way so cal Edison put a new transformer underground on Margarita road near murrieta hot springs rd. your problems lie their
SPB March 14, 2013 at 03:52 pm
yeah, so that explains why i stopped getting hot water after the weekend...
Alan Maretsky March 14, 2013 at 04:03 pm
#1 Buy a decent surge protector for your television and related electronics. This will prevent equipment failures. #2 In order to prevent damage to other electrical appliances in your home, turn off circuit breakers controlling those devices. Leave on breakers that handle your lights so you know when the power is restored. Don't try and file a claim against Edison for spoiled food unless you are in the habit of keeping all and I mean all of your food receipts to prove the loss.
Steve Newman March 14, 2013 at 05:38 pm
Ah free advertising- thought that was not allowed under terms of use-just asking
Steve Newman March 14, 2013 at 05:40 pm
No hot water-must have been ripe at your place.
Tammy Hilo March 14, 2013 at 06:33 pm
SCE in this area is always having power outages. When I call up, they don't know what is going on within their own company. I'm tired of them. This could have cost people more than their appliances. I think they need to be sued so they get their act together. Simply filing a claim doesn't hurt them enough to change.
Oldtimer Lu March 14, 2013 at 07:49 pm
I wonder if your inside wiring has been compromised after this surge incident. What about future problems?
Current Events March 14, 2013 at 08:15 pm
Was the original cause just a fabricated by SCE to look for an out.
A car backed up to a wire that is used to support a pole ????
Jon Sims March 14, 2013 at 08:58 pm
No they really shouldn't every person should know by now to use a surge protector, case closed. No need to force a company to pay us back for our own mistakes
Crystal Escanuela Chandler March 14, 2013 at 10:16 pm
There is a coverage out there that would cover something like this for a nominal fee of $25 a year. Some people may already have it on their current insurance policy... and if you don't call me :) I can def help out with that lol
Crystal Escanuela Chandler March 14, 2013 at 10:17 pm
Call 951.600.0068 and ask for Crystal
Alan Maretsky March 14, 2013 at 11:31 pm
Right. A huge Edison conspiracy.
On the right side March 15, 2013 at 02:34 am
It' NOT A MISTAKE to not have surge protectors!!! You have a right to expect CLEAN electricity just the same as you expect CLEAN drinkable water out of your tap!!! They are the ones that stepped up and said they will provide electricity. If they CAN'T do it safely then let someone else.
SPB March 15, 2013 at 11:23 am
Embrace my musk! Nah, I've been surviving on cold showers, my girlfriend on the otherhand... not so happy.
T 22 March 15, 2013 at 02:44 pm
Of course they don't. It takes time to figure out what the problem is. It's not as easy as you all think it is.
T 22 March 15, 2013 at 02:45 pm
If a person runs into a guy wire, it can cause wires to slap tegether. People don't think guy wires are important. They are extremely important
Adrian March 15, 2013 at 05:42 pm
Exploiting misery; I hope Crystal and Jessica are proud. This is nothing more than cyber "ambulance chasing". If you want to peddle your wares, buy an ad. Too bad I'm not a rep for the Pennysaver. I would give you my number. **vultures**
Steve Newman March 15, 2013 at 05:46 pm
T22- what is it called a guy wire- sounds sexist to me- how about a girl wire, or an other wire.
Jessica Large March 15, 2013 at 06:15 pm
Just trying to provide information. If these homes had whole house surge protectors, there would be no loss to the homeowner. I do not believe that many people realize that whole house surge protectors exist.
Adrian March 15, 2013 at 07:09 pm
I could not help but to notice that you end your comment with "lol". Do you find humor in this situation? Which part is funny? Is it the necessary replacement of expensive appliances in these turbulent economic times? Perhaps it's the fear and unease these people felt when an unexpected power surge conjured thoughts of a fire danger. I am at a loss. Based on the content of your comment, you are ostensibly in the insurance business. It seems as though you would have an intimate understanding of unexpected loss, yet you find humor enough to cap your comment with "lol".
Linda March 18, 2013 at 06:02 pm
Our new 51 inch Plasma TV went out due to the power surge..we just paid 350.00 to have it repaired..called our insurance co...guess what 1000.00 deductible and anything not built into your structure is not covered!...My oven was on at time of surge now all the digital devices won't work including self-clean..I am filing a claim with SCE...why should we pay when it was not our fault...SCE.We really hope you compensate us..and you go after the Contractor responsible for this mess!
Steve Newman March 18, 2013 at 10:29 pm
I feel for your loss. And yes SCE should compensate. One quick question on your deductible-did you know how much it was when you got the policy? Most people get a high deductible for lower premiums. Just asking.

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Masterpiece Band at Cellarz93 Restaurant Winehouse
djschristensen3 June 9, 2013 at 09:35 am
Was that the grand finale ? Cellarz93 is closed now. So sad, a wonderful gem in the Valley.
LAKE ELSINORE RESIDENT May 28, 2013 at 12:19 pm
Watch this video, it's directly across the street from a large aggregate mining operation. thinkRead More crystalline silica. Aggregate trucks drive in front of this club constantly it's a haul road. http://www.youtube.com/watch?v=bhckrqXX-L4
Brenda June 2, 2013 at 02:58 am
All comes down to getting the "GOLD" Balanced right in the big City Hall right? We areRead More broke we are broke! We have how many more million dollar residents, ranches, farms who pay taxes, how many more business's, triple, quadruple, on and on that pay taxes, and some very large business's at that for YEARS. Yet Murietta and Menifee with just the few they have can manage to not only put in side walks, AND ALSO ACTULLY Listen their residents, instead of call them names like Paul has been, concerns and respond to them. Hell we are just now getting some attention to our driving issues with running red lights, speeding, not stopping at stop signs, driving drunk, high, or wreeklessly causing deaths and serious injuries to walkers, bike riders, skate board, scooter riders, wheelchairs, motor bike riders, and other cars. But how many lives were lost or severly disabled until we just now the last 2 weeks have been giving traffic details for different areas, cell phone details, etc. Lucky to get some sidewalks finished in 10 years if someone doesnt figure out where our "Gold" is we all pay in. And stop calling names people at the City meetings to Paul or anyone else trying to get our City to do what its there for. By the time someone in your own family is killed they will be laughing at you for standing up asking for sidewalks right? Just like on the "Patch" comment areas, always calling names instead of sticking with your fellow Temeculites and getting us something DONE! Before we loose more lives