Business Encounter: Creating a Memorable Customer Experience(Has been postponed)

  This event has been postponed till March 25th from 12-1:30 @ Temecula Valley Chamber of Commerce.                                                                                                                                                                                                      The workshop will address the most critical issues facing any member business who has a customer/employee relationship, which covers most service & hospitality industries.

Key areas discussed will be Hiring the Hospitality Gene, Managing & Achieving Guest Expectations, Handling and Resolving Guest Issues, and Retaining Your Customer Relationship.

Your product may Initially get the customer in the door, but service will be the differentiating factor to keep that customer returning to your company.

Free for members, $20.00 for non-members.

Lunch will be provided by our sponsor.